Privacy Policy

LAST UPDATED: January 29, 2025

 

We value and are committed to maintaining your trust. That starts with helping you understand our privacy practices.  

 

My Fancii Day Spa is provided by Oh She Fancii LLC. ("MFDS", "we" or "us").  We respect your privacy and the importance of the information you entrust to us. With this in mind, we provide you this privacy policy (the “Policy”) to help you understand the kinds of information we may gather about you when you use our website and/or mobile platform (collectively the “Platform”), how we may use and disclose the information, and how you can control, correct and/or update the information. By accessing or using the Platform, you are accepting the policies and practices described in this Policy. Each time you visit or use the Platform, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy. Any capitalized terms not defined herein shall have the meaning as set forth in the Terms of Service.  

 

Please note that this Policy does not apply to your use of third-party sites, services, or applications you may access through the Platform. We encourage you to review the privacy policies of those third parties for more information regarding their privacy practices.
 

INFORMATION WE MAY COLLECT

 

• Information You Provide to Us

We collect information you provide directly to us when registering or using the Platform and/or requesting Services. For example, we collect information when you register for our Services, complete a form, participate in any interactive features of the Platform, request customer support, or otherwise communicate with us. The types of information we may collect includes information that identifies or can be used to identify, contact or locate you (“Personal Information”).   Personal Information includes, but is not limited to, your name, email address, phone number, residential and/or business mailing and billing addresses, date of birth, and payment information.  You are required to ensure we have accurate information for you at all times. You can update your Personal Information by emailing us at Myfanciidayspa@gmail.com.

 

We will never sell, rent, trade or use Personal Information other than as needed to provide the Services requested by you.  MFDS discloses Personal Information only to those of its employees, contractors and affiliated organizations that (i) need to know the information in order to process it on yours and our behalf, and (ii) that have agreed in writing to non-disclosure restrictions at least as strong as those herein.  We also may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your account.  Depending on the nature of your inquiry or activities on the Platform, we may also ask for other information relevant to your use of the Platform.

 

You acknowledge and agree that communications, including phone calls or “chat” services, with MFDS or our third-party agents may be monitored, recorded and retained by MFDS. You consent to the monitoring and recording of all conversations between you and MFDS and you release us from and against any and all claims, liabilities and losses that may result from any such monitored and/or recorded conversations.

 

• Information We Collect Automatically When You Use the Platform  

When you access or use the Platform, we automatically collect information about you, including the following:

• Log Information: We may log information about your use of the Platform, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the Platform. Publicly available tools can sometimes provide the approximate location for IP addresses.

• Device Information: We may collect information about the computer or mobile device you use to access the Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored in device memory that help us to improve the Platform and your experience, see which areas and features of the Platform are popular, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in the Platform or emails and help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.  

 

We also may collect other types of information in the following ways when you use the Platform: 

• Details of how you used and interacted with the Platform, such as your search queries and how you responded to certain questions. 

• Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

• Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track your movements around the Platform and understand trends.

 

• Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through the Platform. For example, we may collect information about you from third parties who provide services on our behalf, such as maintaining and monitoring usage of the Platform and processing payment transactions. 
 

USE OF INFORMATION

We may use information about you for various purposes, including the following:

• Provide and deliver the Services you request, process transactions, and send you related information;

• Verify your identity and, if applicable, authorization for you to use the Platform;

• Process payments;

• Facilitate use of the Platform;

• Manage your account and your preferences;

• To prevent or address service, security, technical issues at your request in connection with customer support matters

• Respond to your comments, questions, and requests;

• Send you administrative messages;

• Communicate with you about products, services, offers, promotions, rewards, and events offered by us or others, and provide news and information we think will be of interest to you;

• Monitor and analyze trends, usage, and activities in connection with the Platform;

• Conduct research, analysis, and surveys;

• Personalize and improve the Platform and provide content or features that match member profiles or interests;

• Enforce our Terms of Service;

• Link or combine with information we get from others in connection with the Platform; and

• Carry out any other purpose for which the information was collected.

 

This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user of the Platform. In other words, information about how you use the Platform may be collected and combined with information about how others use the Platform, but no personally identifiable information will be included in the resulting data. 
 

SHARING OF INFORMATION

 

We may share or transfer information about you as follows or as otherwise described in this Privacy Policy:

• With third party affiliates, contractors, and other service providers in connection with providing the Services;

• With affiliates, contractors, and other service providers who need access to such information to carry out work on our behalf;

• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation.  In addition, we may disclose information you provide if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with requests, or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), (2) protect or defend MFDS's, or a third party's rights or property, or (3) protect someone's health or safety, such as when harm or violence against any person (including you) is threatened;

• If we believe your actions are inconsistent with the spirit or language of our Terms of Service or policies, or to protect the rights, property, and safety of you, us, or others;

• In connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company;

• With your consent or at your direction, including if we notify you through the Platform that certain information you provide will be shared in a particular manner and you provide this information.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
 

ANALYTICS SERVICES

 

We may allow others to provide analytics services in connection with the Platform. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Platform, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. We and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, personalize the user experience, and better understand your activity.
 

SECURITY

 

We work hard to protect your information and take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from loss, unauthorized access, alteration, or disclosure regardless of how or where it is stored.  However, no internet or e-mail transmission or data storage system is ever fully secure or error free and therefore, we cannot guarantee the security of any information transmitted to or from the Platform.
 

PRIVACY POLICY CHANGES

 

The most current version of the Policy will govern our use of your information and will always be located on this webpage. MFDS reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Platform after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended. We encourage you to review this Policy regularly. 

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CALIFORNIA PRIVACY RIGHTS

 

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to Myfanciidayspa@gmail.com 

 

MFDS shall comply with the California Consumer Privacy Act of 2018, Cal. Civil Code § 1798.100 et seq., (“CCPA”), which may be amended from time to time.  Per the terms of the CCPA, MFDS is a Service Provider and not a Third Party as described in the CCPA. Therefore, MFDS shall not:

1. Sell the Personal Information.

2. Retain, use, or disclose the Personal Information for any purpose other than providing the Platform or for a Business Purpose. Specifically, MFDS shall not retain, use, or disclose the Personal Information for a Commercial Purpose.

3. Retain, use, or disclose the Personal Information outside of the direct business relationship between MFDS and its Users.

Notwithstanding anything in the Terms of Service or any related order form or other document, the parties acknowledge and agree that a User’s provision of Personal Information is not part of and explicitly excluded from the exchange of consideration, or any other thing of value, between the parties.

 

California consumers have the right to make the following requests, which we endeavor to honor from non-California residents as well:

1. Deletion. You have the right to request the deletion of Personal Information that we have collected about you.

2. Copy and Right to Know. You have the right to request a copy of the specific pieces of Personal Information that we have collected about you over the past 12 months, including the categories of information, sources, and purposes of collection, as well as categories of third parties we have shared it with.

3. Designated Agent. You may designate an agent to request on your behalf. That agent must have access to your account for us to verify the request.

4. Request. You may submit a deletion, copy, and right to know request by emailing us at Myfanciidayspa@gmail.com. 

 

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of Personal Information, disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to Myfanciidayspa@gmail.com

 

We will respond to consumer requests in a reasonably timely manner. If we require extra time to respond, we will inform you of the reason and extension period in writing. In order to protect the security of your Personal Information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The method used to verify your identity will depend on the type, sensitivity, and value of the information, including the risk of harm to you posed by any authorized access or deletion. Generally speaking, verification will be performed by matching the identifying information provided by you to the Personal Information that we already have. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request (and will not be made more than twice in a 12-month period). If we cannot comply with a request, or cannot fully comply with a request, the response we provide will also explain the reasons we cannot comply.
 

AGE RESTRICTIONS

 

The Platform is intended for users who are eighteen (18) years of age and older.  If you are under the age of 18, you are not permitted to submit any Personal Information to us.  If you believe we might have any information from or about a child under 13, please contact us at Myfanciidayspa@gmail.com
 

RETENTION

 

We will retain your Personal Information for the period of time that is necessary to fulfil the original purposes for which it has been collected. Please keep in mind that, in certain cases, a longer retention period may be required or permitted by law or to allow us to pursue our business interests, conduct audits, comply with our legal obligations, enforce our agreements or resolve any dispute.  

 

The criteria used to determine our retention periods include:

• Time needed to provide you with our Services.

• Whether your account with us is active.  You may contact us to make your account inactive at any time.  

• Legal, contractual, or similar obligations to retain your data, such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of contract or litigation. 

Please note that we are not responsible for storing any information that you provide to us or for any content or information that we provide to you. 
 

TRANSFER OF PERSONAL INFORMATION; INTERNATIONAL VISITORS

 

The Services are provided in the United States.  If you are located outside of the United States, any information you provide to us may be transferred out of your country and into the United States. Personally identifiable information collected through the Platform may be stored and processed in the United States.  

 

If you are an international visitor, you acknowledge that by providing your Personal Information, you are: (a) permitting the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; and (b) permitting the use of your Personal Information in accordance with this Privacy Policy.
 

OPTIONS

 

Your Information

We use reasonable processes to ensure compliance with this privacy policy and periodically verify that the policy is accurate. We encourage you to raise any concerns by contacting us at Myfanciidayspa@gmail.com, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information. Unless legal restrictions apply, you have the right to access the information we hold about you free of charge. You may update, correct or delete your information at any time by contacting us at Myfanciidayspa@gmail.com. You can help us maintain the accuracy of your information by notifying us of any changes.  To avoid delays in obtaining your information, please provide sufficient detail to permit us to identify you and the specific information that you are requesting.  We will respond to your request within 30 days of receipt, unless we inform you that it will take longer, as permitted by law under certain circumstances.  Please note that there may be instances where access may be restricted as permitted or required by law. 

 

Communications Including SMS/Text Messages 

By providing Personal Information to us, you expressly consent to receive messaging and information from us. You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at Myfanciidayspa@gmail.com. If you opt out, we may still send you non-promotional communications, such as messages about your account or our ongoing business relations.

 

If you have consented to have your Personal Information shared with any third party and you no longer wish to have your Personal Information shared with such parties, then you may opt-out of such disclosures by sending an email to Myfanciidayspa@gmail.com. However, we are not responsible for removing your Personal Information from the lists of any third party who has previously been provided with your information in accordance with this privacy policy or your separate consent.

 

Please note that there might be a brief delay between when you submit your request to 'opt-out' and when it is processed and reflected in our systems; accordingly you may continue to receive communications from us for a limited time after you unsubscribe. We appreciate your patience.

 

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

 

Non-Discrimination 

We will not discriminate against you because you elect to exercise any of the rights related to your Personal Information, including but not limited to: 

• Denying you Services; 

• Charging you different prices or rates for Services, including through the use of discounts or other benefits or imposing penalties on you; 

• Providing a different level or quality of Services to you; or 

• Suggesting that you will receive a different price or rate for Services or a different level or quality of Services.

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HOW TO CONTACT US

 

If you have any feedback, questions or complaints about this Policy, or our information practices, please contact us by email at Myfanciidayspa@gmail.com.